Specialty · Women's Health

Obstetric red flags recognised before anything else.

Obstetric and gynaecological triage with pregnancy-aware thresholds, antenatal and postnatal contact, screening recall, and contraception and menopause reviews.

< 30s
Obstetric red flag to escalation
64%
Screening gaps closed per wave
2.9x
Postnatal contacts completed

In the product

Women's health — inbound 20:47

Escalated
  1. Inbound 20:47 · Niamh D. · 29 · G2P1 · 34+2 weeks · low-risk pregnancy

  2. Caller

    I think the baby's been quieter today. She's normally really active in the evening and I've hardly felt her since teatime.

  3. Reduced fetal movements at 34+2 → maternity assessment, no telephone reassurance permitted

  4. Primum

    Thank you for ringing straight away — that's exactly the right thing to do. You need to go to the maternity assessment unit now, tonight, not in the morning.

  5. Caller

    I didn't want to make a fuss over nothing.

  6. Primum

    It's never a fuss. They'd far rather see you and find everything is fine. I'm telling the unit you're on your way — take your notes with you.

Obstetric triage

Gestation
34+2 weeks
Presentation
Reduced fetal movements
Duration
Since ~17:00 today
Protocol
No phone reassurance
Destination
Maternity assessment unit
Unit
Notified 20:49

Attendance advised · notes reminder sent · chart coded, midwife informed

Reduced movements routed to assessment with no attempt to reassure

Overview

Pregnancy changes what every symptom means.

  • Pregnancy status and gestation established before any symptom is assessed.
  • Reduced fetal movements and bleeding route to maternity assessment immediately.
  • Postnatal depression screened at every contact, with the same escalation as any other risk.

Abdominal pain, headache, swelling and breathlessness are routine complaints on any triage line. In a pregnant woman they are pre-eclampsia, ectopic pregnancy, venous thromboembolism and cardiac disease until proven otherwise — and the thresholds that apply to everyone else are simply wrong.

Primum establishes pregnancy status and gestation before triage begins, then applies obstetric thresholds throughout: reduced fetal movements, bleeding, severe headache with visual disturbance, epigastric pain. Around that sit antenatal and postnatal contact, screening recall, contraception reviews and menopause care — with postnatal mental health screened at every contact.

Capabilities

Four areas, one threshold set that overrides the rest

Everything on this line is read differently once gestation is known.

  • Obstetric red flags first

    Reduced fetal movements, any bleeding, severe headache with visual disturbance, epigastric pain, and fluid loss each route directly to maternity assessment — no triage delay and no reassurance over the phone.

  • Antenatal and postnatal contact

    Blood pressure readings, symptom checks, appointment and scan scheduling, and postnatal contact covering bleeding, wound healing, feeding and mood at the intervals your pathway sets.

  • Postnatal mental health, screened

    Mood and risk asked at every postnatal contact using your instrument, with any disclosure routing to a clinician immediately rather than into a routine follow-up.

  • Screening, contraception, menopause

    Cervical and breast screening recall worked as conversations that book, contraception reviews with method-specific checks, and menopause reviews with symptom scoring and treatment tolerability.

How it works

Gestation first, then the symptom

The order matters: the same answer means different things at eight weeks and at thirty-eight.

  • Arrives
  • Decided
  • Done
  • Returned
  1. 01

    Status established

    Pregnancy status, gestation, parity, obstetric history and current pregnancy risk factors loaded before the first symptom question.

    Gestation known

  2. 02

    Obstetric flags checked

    The red-flag set for that gestation evaluated before anything else, with movements and bleeding asked explicitly rather than waited for.

    Gestation-specific

  3. 03

    Assessment completed

    Remaining symptoms assessed with pregnancy-aware thresholds, and mood screened where the contact is postnatal.

    Pregnancy-aware

  4. 04

    Routed or scheduled

    Maternity assessment unit, same-day review, or the programme contact completed and the record updated.

    MAU / write-back

Benefits

The thresholds that matter are applied every time

Obstetric deterioration is fast, and the window for acting is short.

  • Reduced movements are never reassured

    Every report routes to maternity assessment. That is the protocol, and applying it without exception is the entire point.

  • Postnatal mood gets asked about

    Screening at every contact rather than at a single six-week check finds what a single appointment misses.

  • Screening registers close

    Recall conversations that can book, and that can answer the objection, move screening coverage in a way reminders do not.

In practice

Four contacts across the pathway

Two obstetric, two not, and the thresholds differ throughout.

  • Reduced movements, 34 weeks

    MAU, immediately

    Fewer movements since yesterday evening. Routed to maternity assessment with no attempt to reassure, and the unit is told she is coming.

  • Headache at 31 weeks

    Pre-eclampsia pathway

    Severe headache with visual flashes and epigastric discomfort. Urgent assessment arranged and the last blood pressure reading attached.

  • Postnatal day 12

    Mood escalation

    Wound healing and feeding fine; mood screening positive with intrusive thoughts. Routed to the perinatal mental health team the same day.

  • Smear overdue 3 years

    Booked

    Objection about discomfort discussed, an extended appointment with a female clinician offered, and the screening booked.

Start with the obstetric threshold set

Ask us to demonstrate reduced fetal movements, bleeding and pre-eclampsia first. Everything else on this line can wait until you are satisfied those three are right.