Self-hostable. Built for safety. Stay in control.
We build specialised AI for healthcare conversations and workflows, connected through OIL — our Operational Intelligence Layer.
Loved By
Roundtrip turnkey voice latency across 40k+ verified concurrent clinical interactions.
Native multi-dialect translation and accent preservation with instant mid-sentence code switching.
Character-by-character validation against the Clinical Constitution before any turn executes.
Zero US CLOUD Act exposure, HIPAA compliant, and isolated multi-tenant deployment options.
Workflow Builder
Every step is a block you drop into place: the eligibility check, the intake, the symptoms, what gets written back. The verifier reads each turn before the patient hears it, and anything it stops goes to a person instead.
Core Systems
Built on a foundation of determinism and sovereignty — the three systems every clinical turn passes through.
Every clinical turn, verified character-by-character
Our deterministic verification layer ensures every output is cross-referenced character-by-character for clinical safety.
Medical-grade models, isolated on sovereign soil
Proprietary models optimized specifically for medical discourse, running in fully isolated, sovereign European infrastructure.
Legacy EHRs, driven without an API
Bridging the legacy EHR API gap. Our system seamlessly interfaces with existing medical records without complex migrations.
Healthcare Specialty Expertise
Your AI phone agent for inbound calls and outbound campaigns — appointments, refills, recall, and translation — answered in seconds, written back to the record, without adding a single desk.
AI Voice Agent Demos
Four unedited English calls, straight from the line. Press play on any card — clips load only when you ask for one.
Integrations
We connect to more than 15 EHR and practice management systems. Athena is the one we have gone furthest on, and it shows in what actually lands back in the chart.
Where we have gone furthest
Connected platforms: athenahealth, Greenway Health, NextGen Healthcare, Epic, AdvancedMD, eClinicalWorks, ModMed, Oracle Health, Nextech, Veradigm.
Languages
Someone starts in Polish, says the name of their medicine in English, then carries on in Polish. The agent follows without stopping. Nobody waits on hold while you find a colleague who can take the call.
Whether the engine is translating a rare medical term, answering a clinic phone, or running a visual workflow, every output is deterministically checked against the Clinical Constitution before it reaches a patient.
FAQ
Everything clinical, legal, and operational — answered before you ask.
Primum is built GDPR-first and HIPAA-ready. All voice processing runs in sovereign EU cloud infrastructure, no audio is used to train third-party foundation models, and patient PII is scrubbed character-by-character in memory before persistence.
Our acoustic language model operates token-by-token rather than sentence-by-sentence. When a patient starts in English and switches to Spanish or Polish to describe a specific symptom, the engine recognises the acoustic shift instantly and still produces consistent clinical documentation.
Yes. The builder is designed for practice managers and lead clinicians. You drag blocks for intake, clinical question, acuity threshold, multilingual check, and EHR destination — no programming knowledge required.
Standard GP practices deploy within 24 hours using pre-configured call forwarding and clinical templates. Health systems with custom FHIR and legacy EHR integration typically launch pilot wards within 7–10 business days.
No. Primum sits on top of your existing SIP trunks, PBX, and EHR. Our Shadow User integration bridges legacy API gaps without expensive database migrations.
Activate voice reception, real-time translation, visual workflows, and 60+ language capability in one unified, constitution-bound platform.
Book a Live Demo
A guided walkthrough of the full clinical stack — voice, verification, and EHR integration.
Fill in your details and our team will schedule a call.