Primum AI – Frequently Asked Questions (FAQs)

Primum AI is an advanced practice management solution built for modern healthcare practices. It leverages artificial intelligence and cutting-edge tools to optimise clinic workflows, enhance patient care, and empower healthcare providers to focus on what they do best—healing.

Primum AI stands out because it is more than just a practice management tool—it’s a comprehensive solution designed to: • Empower doctors with foresight into patient needs to improve consultation outcomes. • Ensure GDPR compliance with robust data privacy measures. • Save time with AI-driven documentation and streamlined workflows. • Offer an intuitive, easy-to-use interface tailored for healthcare professionals.

The QMS is a dynamic tool that goes beyond managing queues—it provides real-time patient insights that enable doctors to: • Plan consultations better by reviewing patient-submitted information before they enter the consultation room. • Identify potential red flags in patient vitals or histories, allowing for more focused and effective discussions. • Adjust schedules dynamically to address patient needs efficiently. Example: A patient with a high heart rate flagged in the QMS can be prioritized for immediate consultation. This foresight allows doctors to handle critical cases proactively.

Primum AI automates time-consuming tasks like creating clinical notes, referrals, and summaries. Key benefits include: • Customizable Templates: Use industry-standard formats such as SOAP and APSO or create your own. • Accuracy and Speed: AI ensures precision, eliminating errors and saving time. • Empowered Decision-Making: With comprehensive summaries at hand, doctors can focus on delivering better patient care.

Patient Health Foresight analyzes clinic data and provides actionable insights to improve workflows. For example: • Optimizing appointment flow by predicting consultation durations based on patient details. • Helping doctors triage patients effectively by highlighting high-priority cases. • Reducing patient stress by ensuring smoother transitions between check-in, consultation, and follow-up.

Simply visit primumai.eu, choose a plan that fits your needs, and complete the onboarding process. A guided tutorial will help you set up your clinic in minutes.

Primum AI offers flexible plans for clinics of all sizes: • Free Plan: Perfect for smaller clinics with up to 100 consultations/month. • Promise Plan (€50/month): Includes 600 consultations/month, queue management, AI documentation, and more. • Team Plan: Designed for larger practices with advanced features. For pricing details, contact us.

• Reduced Anxiety: Patients receive real-time updates about their queue position and appointment status. • Streamlined Check-ins: Remote check-in options reduce waiting times in clinics. • Transparent Communication: Patients are notified about appointment changes and follow-ups via email.

We use advanced encryption protocols and adhere strictly to GDPR guidelines to protect patient data. • No Third-Party Data Sharing: Your data stays confidential. • Data Masking: Personal identifiers are masked to enhance privacy.

Primum AI is compatible with all modern browsers and devices, including desktops, tablets, and smartphones.

Yes, Primum AI supports integration with existing healthcare systems like booking platforms, EMRs, and diagnostic tools. For more details, contact our support team.

Our support team is available to assist you. • Email: support@primumai.eu • Knowledge Base: Log in to access detailed guides and tutorials.

We are constantly evolving to meet the needs of healthcare professionals. Upcoming features include: • Advanced analytics for deeper clinic performance insights. • AI-assisted triage tools for enhanced patient prioritization. • Broader integrations with third-party medical systems.